Users and Groups Overview

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Your Mobile Protection account consists of two types of users:

  • End User - Someone who receives an invitation to install and register the Mobile Protection app on their device from the administrator of the Mobile Protection account website. That device can then be monitored by the admin user from the website. The end user does not have access to the Mobile Protection website.
  • Admin User - Someone who has access to the Mobile Protection website, where they monitor, add, and enroll users and their devices. The admin user might also be a Mobile Protection end user, and might also be an admin user for other SecureAnywhere applications.

The procedures for setting up these two user types differs. For more information, see:

Keep in mind the following:

  • Because policies are assigned to groups, each user must belong to a group. For a definition of policies, see Policies Overview.
  • Assigning policies to groups allows you to create policies for specific departments. For example, you may want to require all members of one department to enter a passcode when they access their device. New users are always added to the default group; however, you can drag users to a different group on the Users & Groups display.
  • You can add users and groups in any order. For a recommended procedure for setting up, see After Logging In.

Shown below is a sample Users & Groups display:

  • The Groups panel allows you view, add, edit and delete groups. You can also assign users to a group by clicking and dragging the user entry onto the group name.
  • The Users panel shows users that belong to the group selected in the Groups panel.
    • To move users to a different group, drag the user name to the new group.
    • To customize what columns are displayed, click the Down arrow for that column, select Columns, and enable or disable the columns you want displayed or removed, respectively.
    • For more information, see Viewing User Details.
  • The Policies panel shows the policies for the group selected in the Groups panel. Each group might have an Android policy, an iOS policy, or both.