Configuring Alert Notifications

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When you subscribe to alerts, you specify whether to deliver them by email or text. You can choose to send instant alerts whenever a device enters a specific state, or, for email only, you can choose to send a summary of alerts generated in the last 24 hours.

To configure alert notifications:

  1. Log in to the SecureAnywhere website.
  2. Click the Mobile Protection tab. The Mobile Protection console displays.
  3. In the upper right corner, from the drop-down menu, click Alerts. The Alert Subscription panel displays. 
  4. Click the Add Subscription icon. The The the Add Alert panel displays.
  5. Specify the alert information in the Add Alert panel, as described in the following table.
     Recipient Details 

    If you send the alert by email, enter the recipient's email address.

    If you send the alert by text, enter the device phone number for the text alert.

    You can also specify a language for the alert.

     Subscription Details

    Select one or more types of alerts you want sent to the user.

    The Send Daily Summary Email appears only if you select Email for the address type.

    If you select the Send Daily Summary Email checkbox, you must enter a time of day to send the email and select the number of days for devices that have not reported status.

    For example, if you want to see devices that have not reported status in 2 weeks, enter 14. 

  6. When you're done, click the Save button.
    • A message notifies you that a confirmation email was sent to the recipient email address you entered.
    • The alert recipient must open the confirmation link in the email message to activate alerts.