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Normally, you will add devices to your account by sending users an enrollment invitation when you add the user. A user might have more than one device so you can also add and enroll devices for a user using the steps below. The steps to initiate the enrollment differ but the process is basically the same -- the user receives an email or text invitation and follows the provided instructions to access the link and type in the password. In order for you to add a device using this procedure, the user must already exist in the account.