Downloading Files to Your Mobile Device

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Using Backup & Sync, you can download files and photos from your online account to your mobile device. This is helpful if you want to access synchronized files when your mobile device is offline.

To download files:

  1. From the tab bar, tap Files. The Anywhere folder and a list of devices in your Webroot account appear under Remote Containers.
  2. Tap the name of the device or folder you want to access. The next panel shows the synchronized folders and files on that device.
  3. To download all files in that folder, do all of the following:
    • Tap the Detail button.
    • Tap Sync to Device to start the download.
  4. To download individual folders or files:
    • Tap the folder name.
    • In either the Folders or Files panel, tap the Action button.
    • In the Action sheet, tap Select Items.
    • Tap the individual folders or files so that a checkmark appears.
    • At the bottom of the panel, tap the green Sync button to start the download.
  5. Do any of the following, as needed:
    • To check the status of the transfer, tap Downloads from the tab bar.
    • To cancel the download, tap the Action button, then tap Cancel Pending Downloads.
    • To view downloaded files, open the Files panel and, under Local Device, tap your device name.