Generating On-Demand Reports

If you want to run a report and display the information on your screen while you're in the GSM console, then follow this procedure to generate an on-demand report. 

To generate a report and create a CSV file or a PDF, see Generating Reports.

Note: Limited Admins can run On Demand Reports for the sites that have access to.

To generate an on-demand report:

  1. Log in to the GSM console.
    The console displays with the Sites tab active.




  2. Click the Reports tab.



    The system displays the Reports pane with the On-Demand tab active.




  3. From the Sites drop-down menu, select the site for which you want to generate the report.



  4. From the Report drop-down menu, select the report you want to generate. 



    The following table describes all the reporting options.
    DATA FIELDREPORT DESCRIPTIONCHART TYPES TIME PERIODS
    Agent Version Spread Shows which version of the Webroot Secure Anywhere agent each Endpoint device is using. Bar, Column, Pie N/A
    Attention Required Provides a list of all Endpoint devices that have been determined as secure, and a list of those that require attention.  Bar, Column, Pie N/A
    Device Activations Provides a list of all Endpoint devices that have been activated during the time period that you selected. Area, Area Spline, Bar, Column, Line, Spline 24h, 1 day, 2 days, 3 days, 7 days, 14 days, 30 days, 60 days, 90 days
    Device Type Provides a list of the number of Endpoint devices that are PCs or Macs. Bar, Column, Pie N/A 
    Endpoint Status Shows the number of clean Endpoint devices, and the number of infected Endpoint devices on your sites. Bar, Column, Pie N/A
    Expired Status Shows the number of Endpoint devices that are Active, and the number of Endpoint devices that have an Expired state. Bar, Column, Pie N/A
    Firewall Status

    Shows which of your Endpoint Devices have the Firewall option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A
    Identity Shield Status

    Shows how many of your Endpoint Devices have the Identity Shield option:

    • Disabled
    • Enabled
    Bar, Column, Pie N/A
    Infrared Status

    Shows which of your Endpoint devices have the Enable Webroot Infrared option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A
    Installation Status Shows which of your Endpoint devices have the Webroot Secure Anywhere product installed and which ones have had the product uninstalled. Bar, Column, Pie N/A
    Managed by Policy Shows how many of your Endpoint devices are being managed by a policy you have created and how many are in an unmanaged state. Bar, Column, Pie N/A
    Offline Shield Status

    Shows how many of your Endpoint devices have the Offline Shield option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A
    Operating System Firewall Status

    Shows which of your Endpoint devices have an operating system Firewall option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A
    Operating System Language  Shows which Operating system language your Endpoint devices are using. Bar, Column, Pie N/A
    Operating System Platform Shows which Operating system platform, from 32 bit, 64 bit, or Unknown, that your Endpoint devices are using. Bar, Column, Pie  N/A
    Phishing Shield Status

    Shows how many of your Endpoint devices have the Phishing Shield option:

    • Disabled
    • Enabled
    Bar, Column, Pie N/A
    Primary Browser Shows the Primary Web Browser used by each of your Endpoint devices. Bar, Column, Pie  N/A
    Realtime Shield Status

    Shows how many of your Endpoint devices have the Realtime Shield option:

    • Disabled
    • Enabled
    Bar, Column, Pie N/A
    Remediation Status

    Shows how many of your Endpoint devices have the Remediation status:

    • Disabled
    • Enabled

    To disable the Remediation status, the Automatically quarantine previously blocked files option, must be turned off.

    Bar, Column, Pie N/A
    Report Summary

    Provides a number of overall counts that effectively summarize site or deployment information:  

    • Number of active devices
    • Number of available seats
    • Endpoints currently needing attention
    • Endpoints which encountered threats (Last ‘n’ days)
    • Total Threats seen (Last ‘n’ days)
    • Number of Endpoints Seen (Last ‘n’ days)
    • Number of Endpoints Not Seen (Last ‘n’ days)
    • Number of Endpoints Seen (All Time)
    Bar, Column, Pie

    N/A

    Rootkit Shield Status

    Shows how many of your Endpoint devices have the Rootkit Shield option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A 
    Scheduled Scans Status

    Shows how many of your Endpoint devices have a Scheduled Scan:

    • Disabled
    • Enabled
    Bar, Column, Pie N/A
    Silent Mode

    Shows how many of your Endpoint devices have the Silent Audit option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A 
    Threat Detection History Shows the history over your selected time period, of all threats that have been detected on your Endpoint devices. Area, Area Spline, Bar, Column, Line, Spline 24h, 1 day, 2 days, 3 days, 7 days, 14 days, 30 days, 60 days, 90 days
    USB Shield Status

    Shows how many of your Endpoint devices have the USB Shield option:

    • Disabled
    • Enabled
    • Unsupported
    Bar, Column, Pie N/A
    Virtual Machine Shows how many of your Endpoint devices have been classified as Virtual Machines (VMs). Bar, Column, Pie  N/A
    Web Threat Shield Status

    Shows how many of your Endpoint devices have the USB Shield option:

    • Disabled
    • Enabled
    Bar, Column, Pie  N/A
    Note:

    For reports which collate stats from multiple sites into one report, this will also include:

    • Total Number of Sites
    • Active sites
    • Trial Sites
    • Suspended sites
    • Deactivated sites
    • Expired sites
    • Sites expiring in the next 14 days
    • Sites with endpoints needing attention


  5. If the report allows you to select a period during which the report should be generated, from the Period drop-down menu, select one of the following periods:
    • Last 24 hours
    • 2 days
    • 3 days
    • 7 days
    • 14 days
    • 30 days - This is the default.
    • 60 days
    • 90 days




  6. When you're ready, click the Submit button.



    The system displays the report in the console.



  7. To display additional information about the report, hover over any of the segments in the chart.



  8. To display drill-down information about the report, click on any of the segments. 



  9. In the left panel, click on any site to display additional information about a particular site.



    The system displays additional information about that site.




  10. Click on any of the names in the Hostename column to display additional and more specific information about that hostname. Use the scrollbar on the right to view all of the information.







  11. When you're done, you can click the Left arrow to return to the previous view.