Installing SecureAnywhere

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SecureAnywhere is available in several editions, described in the table below. If you aren't certain which edition you purchased, do one of the following to determine which edition you have:

  • If you purchased SecureAnywhere online, look at the email from Webroot.
  • If you purchased SecureAnywhere from a store, look at the product packaging.
AntiVirus Provides protection from viruses, spyware, and phishing. Also includes a firewall and features for safe web searching.
This edition is available with:
  • Licenses for 1 or 3 devices, PC or Mac
  • Subscriptions for 1 or 2 years
Internet Security Plus Provides all the features of the AntiVirus edition, plus a password management feature and protection for mobile devices.
This edition is available with:
  • Licenses for 3 or 5 devices for PC, Mac, or mobile
  • Subscriptions for 1 or 2 years
Complete Provides all the features of the Internet Security Plus edition, along with a system cleaner that removes traces of Internet activity and a feature for backing up and synchronizing your data.
This edition is available with:
  • Licenses for 5 devices, PC, Mac, or mobile
  • Subscriptions for 1, 2, or 3 years

Provides all the features of the AntiVirus edition, plus the system cleaner.

This product is available only with the Endpoint Protection business version of SecureAnywhere.

 You can install SecureAnywhere on a device with one of the following operating systems:
PCs Compatible with the following operating systems:
  • Windows® 8 32-bit and 64-bit
  • Windows 7 32-bit and 64-bit (all Editions), Windows 7 SP1 32-bit and 64-bit (all Editions)
  • Windows XP 32-bit and 64-bit SP2, SP3
  • Windows Vista® 32-bit (all Editions), Windows Vista SP1, SP2 32-bit and 64-bit (all Editions)
Minimum system requirements:
  • Intel®Pentium®/Celeron® family, or AMD® K6/Athlon™/Duron™ family, or other compatible processor
  • 128 MB RAM (minimum)
  • 10 MB Hard Disk Space
Internet access with one of the following browsers:
  • Microsoft® Internet Explorer® 8.0 and higher
  • Mozilla® Firefox® last 5 versions
  • Google Chrome™ last 5 versions
Macs Compatible with the following operating systems:
  • Mac OS® X v.10.7  - Lion
  • Mac OS X v. 10.8  - Mountain Lion
For more information on Mac requirements and installation, see the Webroot SecureAnywhere User Guide for Mac OS X.
You will also need a separate installer file for Mac. You can can download the file from:
Mobile Compatible with the following operating systems:
  • Android™ devices with operating system version 2.2 or higher
  • Apple® devices with iOS version 4.2 or later, compatible with iPhone®, iPod touch®, and iPad® mobile digital devices
Mobile apps are available with the purchase of Internet Security Plus or Complete editions. You can also purchase them separately. To download and install mobile apps, see the Download Instructions.

To install SecureAnywhere:

  1. Read the license agreement at:
  2. Close all programs that may be open on your computer.
  3. Make sure you have the keycode, which is a 20-character license that identifies your Webroot account.
    Your keycode comes in an email message or is listed inside the retail box.
    If you purchased a multi-user license, you can use the same keycode to install the software on up to three or five devices.
    Note: The keycode is associated only with SecureAnywhere and does not include any information related to your computer or its configuration. Webroot does not use the keycode in any way to track individual use of its products.
  4. Start the installation routine either from a CD or from a downloaded file:
    • If you are installing from a CD, insert the CD into the CD drive. An installation dialog opens where you can click a link to begin. If the installation dialog does not open, use Windows Explorer to navigate to your CD drive and double-click the software's installation file.
    • If you are installing from a downloaded file, navigate to where you downloaded the file in Windows Explorer and double-click the file to start the installation. Click Run to begin.
  5. When the Webroot installer dialog displays, enter your keycode in the field.
    • If your keycode came in an email, you can cut and paste the code into this field.
    • If you don't know where to find your keycode, click the Help me find my keycode button.

  6. As needed, click the Installation Options link at the bottom right to modify these settings.
    A new window displays several options.

    • Install location — Enter a different folder for the SecureAnywhere installation files.
    • Create a desktop shortcut — To place a shortcut icon on your desktop for Webroot SecureAnywhere, select this checkbox.
    • Randomize the installed filename to bypass certain infections — To change the Webroot installation filename to a random name, for example, QrXC251G.exe, select this checkbox. Doing so prevents malware from detecting and blocking Webroot's installation file.
    • Protect the SecureAnywhere files, processes, and memory from modification — To enable self protection and the CAPTCHA prompts, select this checkbox. CAPTCHA requires that you read distorted text on the screen and enter the text in a field before performing any critical actions. For more information, see Setting Access Controls.
    • Change Language — To change the language displayed in SecureAnywhere, click the Change Language button ,and select from the supported languages. You can only change the displayed language during installation, not after.

    • Proxy Settings — To customize proxy settings, click the Proxy settings button. If you don't know what these settings should be, leave the default.

  7. To return to the install screen when you're done, click the Back arrow to the left of the title bar
  8. At the main Installation dialog, click Agree and Install to begin installation.
  9. If prompted, enter an email address and click the Continue button.
    SecureAnywhere begins scanning and configuring the application.
    If your system is clean, SecureAnywhere displays a status screen similar to the following example.

    Note: If SecureAnywhere detects threats during the scan, it moves the items to quarantine where they are rendered inoperable and can no longer harm your system or steal data. For more information, see Managing Quarantined Items.
  10. As needed, do either of the following:
    • To exit from SecureAnywhere, click X to close the window.
    • To view the main interface, click the Start using SecureAnywhere button.
    For more information, see Using the SecureAnywhere Interface.
    You do not need to do anything further, unless you want to adjust settings. After the initial scan, SecureAnywhere automatically scans your computer daily and constantly monitors activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans. SecureAnywhere does all the work for you in the background.
  11. To verify that SecureAnywhere is running, look for the Webroot icon in your system tray.

    If an important message requires your attention, the icon turns yellow or red.
    A dialog displays with additional informaiton.
    If you purchased a multi-user license, you can install SecureAnywhere on other devices.
    Note: To uninstall the program later, go to the Windows Start menu by clicking Start in the system tray, select All Programs > Webroot SecureAnywhere > Tools > Uninstall Webroot. At the prompt, click Yes to continue.