Creating a Webroot Account

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By creating a Webroot account, you can view and manage the security status of your PC from any device with an Internet connection. This status information is available at the SecureAnywhere website, at From here, you can manage security across multiple devices from a single location, making it easier to determine if all your devices are protected or if any need attention.

For more information, see the SecureAnywhere Management Website User Guide.

Before you begin, do the following:

  • Have available the license keycode you used to install SecureAnywhere.
    To find your keycode, click the My Account gear icon, select the Keycode tab, and then click the Copy keycode to clipboard button. You can then paste it into the keycode field when creating your account.
  • Make sure you are using one of the following browsers:
    • Microsoft® Internet Explorer® 8.0 and higher
    • Mozilla® Firefox® last five versions
    • Google Chrome™ last five versions

To create an account:

  1. Do either of the following to access Webroot online:
    • From the main panel, select My Account > Access Web Console.
    • Open your browser and go to
  2. Click the Sign up now button.

    The Create an account window displays.

  3. Enter your information using the following table.
    Webroot Product Keycode

    Enter the license keycode you received when you purchased the product.

    To find your keycode, go to My Account Keycode and click Copy keycode to clipboard, then paste it into this field.

    Email Address Enter your email address, which will also be used for your login name. Your account activation confirmation will be sent to this address.

    Your password must contain at least 6 alphabetic characters and 3 numeric characters.

    Enter a minimum of 9 characters; your password can be longer than the required 9 characters.

    Your password can include special characters, except for angle brackets: < and >.

    Your password is case sensitive.

    As you type, the Strength meter shows how secure your password is. For optimum security, you should make your password as strong as possible.

    Your Personal Security Code

    Enter a word or number, which will be used for an extra security step after you enter the password during login.

    Choose a code that is easy to remember, using a minimum of 6 characters.

    Every time you log in, you must also enter two random characters of this code.

    For example, if your code is 123456 and it prompts you for the fourth and sixth character, you would enter 4 and 6.

    Your Personal Security Code is case sensitive.

    Security Question Select a question from the drop-down list. If you later forget the details of your login, you need to provide the answer to this question to retrieve the information.
    Security Answer Type an answer to your security question. The Security Answer is case-sensitive.
    Please select your storage region If your SecureAnywhere edition includes the Backup & Sync feature, another field appears that prompts you to select a storage region. Select the region closest to you, which is U.S., Europe, or Japan.
  4. After you enter account details, click the Register Now button.
    SecureAnywhere displays a confirmation message and sends an email to the address you specified. This may take a few minutes.
  5. From your email system, open the confirmation email from Webroot and click the link.
    Your account will not be created until you click this link.
  6. When SecureAnywhere prompts you to enter two characters from the Personal Security Code, type the requested characters and click the Confirm Registration Now button.
    For example, if your code is 123456 and it prompts you for the fourth and sixth characters, you would enter 4 and 6.

    The SecureAnywhere website opens, similar to the following example. The options that appear depend on which SecureAnywhere editions you purchased, for example, AntiVirus, Internet Security Plus, or Complete.

    Note: When you install SecureAnywhere on multiple computers using the same multi-license keycode, their status information automatically displays in this website. For example, if you installed SecureAnywhere on five PCs, the PC Security panel displays 5 PCs Protected.
  7. Click the Go to PC Security button to access status information for your computer.
    For more information about using the website to manage your devices, see the SecureAnywhere Management Website User Guide.