Checking File Statuses

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You can check the status of synchronization and backup from the main interface or from your account on the SecureAnywhere website.

Note: In Windows Explorer, icons indicate backup status, as they do for synchronized files. For more information, see Synching Files.
This topic includes how to do the following:
  • To check file status.
  • To check file status from the SecureAnywhere website.

To check file status:

  1. From the system tray, double-click the Webroot icon.

    The main interface displays.

  2. Click the Backup & Sync gear icon.
  3. Click the File Transfers tab.

    The system displays any backups or synchronizations that are in progress, including the percent complete.

To check file status from the SecureAnywhere website:

  1. Log in to the SecureAnywhere website at
  2. Click Backup & Sync > Visit the Webroot Cloud.
    The browser interface to your online account opens.
  3. If prompted, log in, and then click the Backup & Sync tab.
    • The Files and Folders tab shows storage folders on the left with their contents in the right panel.
    • The up/down arrow icon next to the folder name indicates this is a synchronization folder.
    • The clock icon indicates this is a backup folder.

    The Activity Log tab lists a summary of backup and synchronization activity.

    The Devices tab displays all the devices associated with this account.

  4. For more information about Backup & Sync in your online account, see the SecureAnywhere Management Website User Guide.