Creating Accounts



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To use the SecureAnywhere website, you must create a Webroot account as described in this topic.

Note: When you create an account, you automatically become the account administrator. The administrator has full permissions on all account functions, which include adding other users and specifying permissions for those users.

Before you begin, do the following:

  • Install SecureAnywhere on your computer. We recommend that you install SecureAnywhere first, but you can do it later if you want.
  • Have available the license keycode you used to install SecureAnywhere. If you have additional products and additional keycodes, you can add them later.
  • Make sure you are using one of the following browsers:
    • Internet Explorer® version 11 and newer
    • Microsoft Edge® version 37 and newer
    • Mozilla® Firefox® version 40 and newer
    • Google Chrome® 40 and newer
    • Safari® 8 and newer
    • Opera® 27 and newer

To create an account:

  1. Open your browser to the SecureAnywhere website at my.webrootanywhere.com.
  2. In the Create account area, click the Sign up now button.



  3. Enter your information in the Create an account panel using the information in the following table.



Create an account
Webroot Product Keycode Enter the license keycode you received when you purchased the product.
Email Address

Enter your email address, which will also be used for your login name.

Your account activation confirmation will be sent to this address.

Repeat Email address

Enter your email address again, for security purposes. 

Password

Enter a minimum of 9 characters. Your password must contain at least 6 alphabetic characters and 3 numeric characters. Your password can be longer than the required 9 characters. It can include special characters, except for angle brackets: < and >. Your password is case sensitive.

As you type, the Strength meter shows how secure your password is. For optimum security, you should make your password as strong as possible.

Your Personal Security Code

Enter a word or number, which will be used for an extra security step after you enter the password during login. Choose a code that is easy to remember, using a minimum of 6 characters.

Every time you log in, you must also enter two random characters of this code. For example, if your code is 123456 and it prompts you for the fourth and sixth character, you would enter 4 and 6. Your Personal Security Code is case sensitive.

Note: As needed, you can deselect the Use Security Code during log in checkbox so that you or other users do not have to enter a two-digit security code when you log in. For more information, see Managing Users and Editing Account Settings.
Security Question

Select a question from the drop-down list.

If you forget the details of your login, you will need to provide the answer to this question to retrieve the information.

Security Answer Type an answer to your security question. The Security Answer is case-sensitive.
Please Select Your Storage Region For Backup & Sync users, specify a region where you want your storage server located.


  1. When you're done entering account details, click the Register Now button.
    SecureAnywhere displays a confirmation message and sends an email to the address you specified. This may take a few minutes.
    Note: If your SecureAnywhere edition includes the Backup & Sync feature, another field appears that prompts you to select a storage region. Select the region closest to you, either U.S., Europe, or Japan, then click Register Now again.
  2. From your email system, open the confirmation email from Webroot and click the link. Your account will not be created until you click this link.
  3. When SecureAnywhere prompts you to enter two characters from the Personal Security Code, type the requested characters and click the Confirm Registration Now button. For example, if your code is 123456 and the system prompts you for the fourth and sixth characters, you would enter 4 and 6.




    Note: As needed, you can deselect the Use Security Code during log in checkbox so that you or other users do not have to enter a two-digit security code when you log in. For more information, see Managing Users and Editing Account Settings.
    The SecureAnywhere website opens. The options that are available depend on which SecureAnywhere editions you purchased, either WSA AntiVirus, WSA Internet Security Plus, or WSA Internet Security Complete.




    The SecureAnywhere website provides the following features.
    FEATUREDESCRIPTION
    PC Security

    Get a global view into all your PCs with SecureAnywhere installed.

    Using a web browser from a remote location, you can see whether your computers are secure or infected.

    Note: Mac Security is included in the SecureAnywhere website.
    Mobile Security

    Get a global view into all your smartphones and tablets with SecureAnywhere installed.

    If needed, you can remotely locate a missing mobile device with the Lost Device Protection feature.

    Backup & Sync

    ccess your synchronized and archived files; this function is available if your SecureAnywhere edition includes Backup & Sync.

    Using a web browser from a remote location, you can download the latest version of a document from your home or office computer.

    For more information, see Getting Started with Backup & Sync.

    Passwords

    Access your saved passwords and profiles; this function is available if your SecureAnywhere edition includes the Passwords feature.

    For example, if you can't remember your login to a banking site, you can go to the Passwords panel and view your user name and password.

    For more information, see Getting Started with Passwords.

    Account Administration

    Upgrade your products, add other devices, and manage additional users in your account.

    If you are an administrator who manages device security for others, you can organize groups of devices into consoles. A console might include a view of your home devices or your business devices. 

    For more information, see Managing Consoles.