Creating a Webroot account



Hello. You have arrived at an outdated topic. Please click this link to be redirected to the updated Endpoint Protection Admin Guide.

Before you can log in to Endpoint Protection, you must create an account using your license keycode. You should have received the keycode in an email sent from Webroot.

To create an account:

  1. Go to the SecureAnywhere website: https://my.webrootanywhere.com.
  2. In the Log in panel, click Sign up now.



    The registration page displays.
     


  3. Complete the following information:

    Account registration
    Webroot Product Keycode Enter the license keycode you received when you purchased Endpoint Protection.
    Email Address Enter the email address for the administrator who will manage Endpoint Protection. The account activation confirmation is sent to this email address, which is also the username for logging in to the Management Portal.
    Password Enter a minimum of 9 characters. Your password must contain at least 6 alphabetic characters and 3 numeric characters. Your password can be longer than the required 9 characters. It can include special characters, except for the angle brackets: < >. Your password is case sensitive.

    As you type, the Strength meter shows how secure your password is. For optimum security, it’s a good idea to make your password as strong as possible.
    Your Personal Security Code

    Enter a word or number, which will be used for an extra security step after you enter the password during login. Choose a code that is easy to remember, using a minimum of 6 characters. Every time you log in, the Management Portal prompts you to enter two random characters of this code. For example, if your code is 123456 and it prompts you for the fourth and sixth character, you would enter 4 and 6. Your Personal Security Code is case sensitive.

    Note: You can deselect the Use Security Code during log in checkbox to allow users to bypass this portion of the process when they log in. For more information, see Editing Your Own Account Settings and Editing Site Admin Settings.
    Security Question Choose a question from the drop-down list. If you forget details of your login later, you will need to provide the answer to this question to retrieve the information.
    Security Answer Type an answer to your security question. The Security Answer is case-sensitive.
  4. Click Register Now.
    Endpoint Protection verifies the keycode you entered, and then displays a License Agreement at the bottom of the panel as shown in the following example.



  5. Click the link to read the agreement. When you're done, click the checkbox to accept the agreement and click Register Now again.
    Webroot sends a confirmation message to the email address you specified.
  6. Open your email application and click the link in the confirmation email message.
  7. When the Confirm Registration page opens, enter the two randomly selected characters of the security code you specified when you created the account. Click Confirm Registration Now.
    You can now log in to the Management Portal to begin configuring Endpoint Protection. See Logging in and using the Setup Wizard.