Forcing immediate updates (forced polling)

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The polling interval determines how often the endpoint sends its status and receives commands, for example, every 15 minutes or every hour. If necessary, you can change the polling interval in Basic Configuration of the group's policy or you can force an immediate update. For more information, see Changing policy settings.

To force an update:

  1. Go to the endpoint and look for the Webroot icon in the system tray.
  2. Right-click on the Webroot icon.
  3. Click Refresh configuration.