Viewing Account Information

You can view information about different accounts, including the point of contact and the billing cycle.

To view account information:

  1. Log in to the GSM console.
    The main GSM console displays with the Sites tab active.




  2. Click the Account Settings tab. 



    The system displays the Account Settings panel, with the Settings tab active.




  3. Click the Account Information tab.



    The Account Information tab displays, with the following information:
    • Site/Company name
    • Company address
    • Contact email
    • Contact phone
    • Parent keycode, which you can renew or upgrade. Click the Renew/Upgrade button to display information about your Channel Partner or Webroot account Manager, either of whom can assist you with renewing or upgrading. 
    • Download Usage Report information. Enter a valid date in the dd/mm/yyyy format and click the Download button. The system downloads the report in a CSV format.