Generating Alerts and Infections Reports



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You can generate reports that display the following:

  • All devices needing attention
  • All infections found on devices
  • Devices currently infected
  • Threats blocked with website filtering
  • All the Lost Device Protection commands sent

To generate an Alerts and Infections report:

  1. Access the SecureAnywhere website.
  2. Log in.
  3. Click the Mobile Protection tab. The Mobile Protection console displays.
  4. Click the Reports tab. The Reports tab displays.
  5. Select Alerts and Infections. If needed, click the Expand arrow to expand the Alerts and Infections tree.
  6. Select any of the following reports:
    • Devices Needing Attention — View all devices that may be compromised with malware or need administrative attention; these devices do not display in green.
    • All Infections Found — View all threats that Webroot's shields and scans detected. When you select this report, you can filter the results by entering a date range.
    • Devices Currently Infected — View only the devices that are compromised by threats or potentially unwanted items.
    • URL Filtering — View all threats or other items detected in web filtering, as well as infected text messages. When you select this report, you can filter the results by entering a date range.
    • Lost Device Protection — View all Lost Device Protection commands sent to devices. When you select this report, you can filter the results by entering a date range. The report graph shows a breakdown of Lock, Scream, Locate, and Wipe commands.
  7. Do either of the following, as needed:
    • To display specific devices, use the Search box at the top of the list.
    • To see more information about a specific item, double-click the entry.
  8. When you're done, click a different tab to exit out of the Reports tab.